Below you can find our most frequently asked questions regarding technical questions and warranty/claim questions for your recently purchased tires. You can always contact us directly to answer any question you may have.
You can email OEclaims@apitire.com for the claim form. A claim can only be filed if you are the original owner, and they are the original tires. Warranty does not apply to used trailers and can only file a claim for which you are experiencing the issue.
Depending on the type of claim and when all the information is received, it can take up to a week to a month. This varies case by case. If you need to follow up on your claim your best point of contact will be with who filed your claim.
If you are not filing a claim with your insurance company, please submit your contact information on our contact page and a representative with email you the documents and procedures you need to proceed.